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Factory Reset From the Home screen, press and hold the SIDE button for three (3) seconds. Press DOWN to highlight Installer, then press the SIDE button. Press DOWN to highlight Reset, then press the SIDE button. Press DOWN to highlight Reset, then press the SIDE button. Click to see full answer. Similarly, it is asked, why is my vivint thermostat is not working?If it’s not, press the mode button until the thermostat is in the right mode. Make sure your thermostat and your HVAC system have power and the thermostat does not need new batteries. If the thermostat has power and is in the correct mode, there may be an issue with your HVAC system.Likewise, how do I turn my vivint thermostat off? Press the Mode button on the front of the thermostat to place the thermostat into Off Mode. You will know it’s in off mode when the off is displayed in the top left hand corner of the screen. After the thermostat has been placed into off mode, tap the Menu button located on the front of the thermostat. Also asked, how do I fix my vivint thermostat? Element Thermostat – Not Heating or Cooling Press and hold the side button down for 6 to 10 seconds until the settings menu displays. Use the up and down arrows to highlight User and tap the button on the right to select it. Use the up and down arrows to highlight Testing and tap the button on the right to select it. How do I change the settings on my vivint thermostat? Navigate to the thermostat’s main screen by tapping the Temperature icon. Select the Settings gear icon in the upper right-hand corner. Select the desired thermostat and customize as desired.

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